qrwaitStart free

A queue for parcel shops and post counters.

Sending, collecting and returns all wait at the same counter, and the line spills out of the door. Customers scan the QR code, pick what they came for and wait where they like until their number is called.

Set up your queue in a few minutes. The first 250 tickets are free, no credit card needed.

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How it works

  1. Scan and pick a service

    Send, collect or return: they choose when taking a number.

  2. Wait where they like

    They follow their place live and see an estimated wait.

  3. Come to the counter when called

    Their phone tells them and shows which counter to go to.

What you get

  • Services by counter

    Each counter calls only the services it handles, so collections don't wait behind a long line of senders.

  • No ticket machine

    The panel runs on any tablet or phone; a tablet kiosk can print numbers for people without a phone.

  • A display for the shop

    Any TV with a browser shows the numbers and counters being called and reads them aloud.

  • Busy hours in numbers

    Daily counts, average wait and joins by hour, exportable as CSV, to plan staff for the peaks.

The attendant panel

The attendant panel at a service point with counters: services, numbers called to a counter and the waiting list
A screenshot of a demo queue. The panel is in English here; it runs in all 23 languages. Open the demo to try it yourself. Try the demo

Questions

No. They get a number; you can turn on a name question if you want one.

Other uses

More businesses

Want help setting it up?

Write to us and we'll set up your first queue together.